Cita APA (7a ed.)
Bruhn, M. (2006). Services marketing: Managing the service value chain (ed.). Prentice Hall.
Cita Chicago Style (17a ed.)
Bruhn, Manfred. Services Marketing: Managing the Service Value Chain. ed. Harlow: Prentice Hall, 2006.
Cita MLA (9a ed.)
Bruhn, Manfred. Services Marketing: Managing the Service Value Chain. ed. Prentice Hall, 2006.
Precaución: Estas citas no son 100% exactas.