Abrams, B. (2000). The observational research handbook: Understanding how consumers live with your product. NTC Business Books.
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Chicago Style (17th ed.) Citation
Abrams, Bill. The Observational Research Handbook: Understanding How Consumers Live with Your Product. Illinois: NTC Business Books, 2000.
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MLA (9th ed.) Citation
Abrams, Bill. The Observational Research Handbook: Understanding How Consumers Live with Your Product. NTC Business Books, 2000.
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Warning: These citations may not always be 100% accurate.