APA ציטוט
Crosby, P. B. (1984). Quality without tears: The art of hassle-free management. Plume.
Chicago Style (17th ed.) Citation
Crosby, Philip B. Quality Without Tears: The Art of Hassle-free Management. New York: Plume, 1984.
ציטוט MLA
Crosby, Philip B. Quality Without Tears: The Art of Hassle-free Management. Plume, 1984.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.