APA(7版)引用形式
Crosby, P. B. (1984). Quality without tears: The art of hassle-free management. Plume.
Chicagoスタイル(17版)引用形式
Crosby, Philip B. Quality Without Tears: The Art of Hassle-free Management. New York: Plume, 1984.
MLA(9版)引用形式
Crosby, Philip B. Quality Without Tears: The Art of Hassle-free Management. Plume, 1984.
警告: この引用は必ずしも正確ではありません.