Schonberger, R. (1990). Building a chain of customers: Linking business functions to create the world class company. Free Press ; Collier Macmillan Publishers.
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Chicago Style (17th ed.) Citation
Schonberger, Richard. Building a Chain of Customers: Linking Business Functions to Create the World Class Company. New York : London: Free Press ; Collier Macmillan Publishers, 1990.
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MLA (9th ed.) Citation
Schonberger, Richard. Building a Chain of Customers: Linking Business Functions to Create the World Class Company. Free Press ; Collier Macmillan Publishers, 1990.
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Warning: These citations may not always be 100% accurate.