APA-viite (7. p.)
Taylor Shirley & Gartside L. (2004). Model business letters, emails and other business documents (6th ed.). Prentice Hall.
Chicago-viite (17. p.)
Taylor Shirley ja Gartside L. Model Business Letters, Emails and Other Business Documents. 6th ed. London: Prentice Hall, 2004.
MLA-viite (9. p.)
Taylor Shirley ja Gartside L. Model Business Letters, Emails and Other Business Documents. 6th ed. Prentice Hall, 2004.
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