Osborn, S., & Motley, M. T. (1999). Improving communication. Houghton Mifflin.
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Citação norma Chicago
Osborn, Suzanne, and Michael T. Motley. Improving Communication. Boston, MA: Houghton Mifflin, 1999.
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Citação norma MLA
Osborn, Suzanne, and Michael T. Motley. Improving Communication. Houghton Mifflin, 1999.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.