Glaser, S. R., & Eblen, A. (1986). Toward communication competency: Developing interpersonal skills. Holt, Rinehart and Winston.
Lua i Stíl Chicago (17ú heag.)Glaser, Susan R., agus Anna Eblen. Toward Communication Competency: Developing Interpersonal Skills. New York: Holt, Rinehart and Winston, 1986.
Lua MLA (9ú heag.)Glaser, Susan R., agus Anna Eblen. Toward Communication Competency: Developing Interpersonal Skills. Holt, Rinehart and Winston, 1986.
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