Zemke, R. (1989). The service edge: 101 companies that profit customer care. Penguin.
Successfully copied to clipboard
Copying to clipboard failed
Chicago Style (17th ed.) Citation
Zemke, Ron. The Service Edge: 101 Companies That Profit Customer Care. New York: Penguin, 1989.
Successfully copied to clipboard
Copying to clipboard failed
MLA citiranje
Zemke, Ron. The Service Edge: 101 Companies That Profit Customer Care. Penguin, 1989.
Successfully copied to clipboard
Copying to clipboard failed
Opozorilo: Ti citati niso vedno 100% točni.