Citazione Stile APA (7a Edizione)
Lovelock, C. (2004). Services marketing: People, technology, strategy (5th ed.). Prentice Hall.
Citazione stile Chigago Style (17a edizione)
Lovelock, Christopher. Services Marketing: People, Technology, Strategy. 5th ed. New Jersey: Prentice Hall, 2004.
Citatione MLA (9a ed.)
Lovelock, Christopher. Services Marketing: People, Technology, Strategy. 5th ed. Prentice Hall, 2004.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.