Management of service operations : Text, Cases, and readings /

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Bibliographic Details
Main Author:	Sasser, W. Earl
Other Authors:	Olsen, R Paul
Format:	Book
Language:	English
Published:	Boston : Allyn and Bacon, c1978.
Subjects:	Management audit.
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100	1		\|a Sasser, W. Earl.
245	1	0	\|a Management of service operations : \|b Text, Cases, and readings / \|c by W. Earl Sasser.
260			\|a Boston : \|b Allyn and Bacon, \|c c1978.
300			\|a xi, 734p. : \|b ill.
500			\|a Includes index.
650		0	\|a Management audit.
700	1	0	\|a Olsen, R Paul.
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