Bonstingl, J. J. (1992). Schools of quality: An introduction to total quality management. ASCD.
芝加哥风格引文Bonstingl, John Jay. Schools of Quality: An Introduction to Total Quality Management. Columbia: ASCD, 1992.
MLA引文Bonstingl, John Jay. Schools of Quality: An Introduction to Total Quality Management. ASCD, 1992.
警告：这些引文格式不一定是100％准确.