APA引文

Bonstingl, J. J. (1992). Schools of quality: An introduction to total quality management. ASCD.

Chicago Style (17th ed.) Citation

Bonstingl, John Jay. Schools of Quality: An Introduction to Total Quality Management. Columbia: ASCD, 1992.

MLA引文

Bonstingl, John Jay. Schools of Quality: An Introduction to Total Quality Management. ASCD, 1992.