Bonstingl, J. J. (1992). Schools of quality: An introduction to total quality management. ASCD.
Tohutoru Kātū Chicago (17th ed.)Bonstingl, John Jay. Schools of Quality: An Introduction to Total Quality Management. Columbia: ASCD, 1992.
Tohutoro MLA (9th ed.)Bonstingl, John Jay. Schools of Quality: An Introduction to Total Quality Management. ASCD, 1992.
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