Lua APA (7ú heag.)

Knouse, S. B. (1998). Human resources management perspectives on TQM: Concepts and practices. Vanity.

Lua i Stíl Chicago (17ú heag.)

Knouse, Stephen B. Human Resources Management Perspectives on TQM: Concepts and Practices. New Delhi: Vanity, 1998.

Lua MLA (9ú heag.)

Knouse, Stephen B. Human Resources Management Perspectives on TQM: Concepts and Practices. Vanity, 1998.

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