Knouse, S. B. (1998). Human resources management perspectives on TQM: Concepts and practices. Vanity.
Lua i Stíl Chicago (17ú heag.)Knouse, Stephen B. Human Resources Management Perspectives on TQM: Concepts and Practices. New Delhi: Vanity, 1998.
Lua MLA (9ú heag.)Knouse, Stephen B. Human Resources Management Perspectives on TQM: Concepts and Practices. Vanity, 1998.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.