Steil, L. K., & Barker, L. L. (1983). Effective listening: Key to your success. Addison-Wesley.
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Citação norma Chicago
Steil, Lyman K., and Larry Lee Barker. Effective Listening: Key to Your Success. Massachusetts: Addison-Wesley, 1983.
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Citação norma MLA
Steil, Lyman K., and Larry Lee Barker. Effective Listening: Key to Your Success. Addison-Wesley, 1983.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.