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Corporate image building in the service sector : a study of passenger knowledge and perceptions of Kenya airways /

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Detalhes bibliográficos
Autor principal:	Nyaga, Rahab Njeri
Formato:	Livro
Idioma:	inglês
Publicado em:	Nairobi : Daystar Univ., c2000.
Assuntos:	Corporate image. Daystar University research thesis.
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