Schiffman, L. G. (1997). Consumer behavior (6th.ed.). Prentice-hall of India.
Cita Chicago (17th ed.)Schiffman, Leon G. Consumer Behavior. 6th.ed. New Delhi: Prentice-hall of India, 1997.
Cita MLA (9th ed.)Schiffman, Leon G. Consumer Behavior. 6th.ed. Prentice-hall of India, 1997.
Atenció: Aquestes cites poden no estar 100% correctes.