APA-referens (7:e uppl.)

O'Hair, D., & Friedrich, G. W. (1997). Competent communication (2nd ed.). St. Martin's.

Chicago-referens (17:e uppl.)

O'Hair, Dan, och Gustav W. Friedrich. Competent Communication. 2nd ed. New York: St. Martin's, 1997.

MLA-referens (9:e uppl.)

O'Hair, Dan, och Gustav W. Friedrich. Competent Communication. 2nd ed. St. Martin's, 1997.