Fitzgerald, J. (1993). Business communications: Basic concepts, security, and design (4th ed.). John Wiley & Sons.
Citação norma ChicagoFitzgerald, Jerry. Business Communications: Basic Concepts, Security, and Design. 4th ed. New York: John Wiley & Sons, 1993.
Citação norma MLAFitzgerald, Jerry. Business Communications: Basic Concepts, Security, and Design. 4th ed. John Wiley & Sons, 1993.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.