APA (7th ed.) Zitazioa

Flatley, M. E., & Pettit, J. D. (1993). Basic business communication (6th ed.). Irwin.

Chicago Style (17th ed.) Zitazioa

Flatley, Marie E., eta John D. Pettit. Basic Business Communication. 6th ed. Boston: Irwin, 1993.

MLA (9th ed.) Zitazioa

Flatley, Marie E., eta John D. Pettit. Basic Business Communication. 6th ed. Irwin, 1993.