Cita APA (7th ed.)

Flatley, M. E., & Pettit, J. D. (1993). Basic business communication (6th ed.). Irwin.

Cita Chicago (17th ed.)

Flatley, Marie E., i John D. Pettit. Basic Business Communication. 6th ed. Boston: Irwin, 1993.

Cita MLA (9th ed.)

Flatley, Marie E., i John D. Pettit. Basic Business Communication. 6th ed. Irwin, 1993.