Style de citation APA (7e éd.)

Roebuck, D. B., & McKenney, M. A. (2005). Improving business communication skills (4th ed.). Pearson Education.

Style de citation Chicago (17e éd.)

Roebuck, Deborah Britt, et Mary Ann McKenney. Improving Business Communication Skills. 4th ed. Upper Saddle, New Jersey: Pearson Education, 2005.

Style de citation MLA (9e éd.)

Roebuck, Deborah Britt, et Mary Ann McKenney. Improving Business Communication Skills. 4th ed. Pearson Education, 2005.