APA-Zitierstil (7. Ausg.)

Roebuck, D. B., & McKenney, M. A. (2005). Improving business communication skills (4th ed.). Pearson Education.

Chicago-Zitierstil (17. Ausg.)

Roebuck, Deborah Britt, und Mary Ann McKenney. Improving Business Communication Skills. 4th ed. Upper Saddle, New Jersey: Pearson Education, 2005.

MLA-Zitierstil (9. Ausg.)

Roebuck, Deborah Britt, und Mary Ann McKenney. Improving Business Communication Skills. 4th ed. Pearson Education, 2005.