Service management : operations, strategy, information technology /
Shranjeno v:
Glavni avtor: | Fitzsimmons, James A. |
---|---|
Drugi avtorji: | Fitzsimmons, Mona |
Format: | Knjiga |
Jezik: | angleščina |
Izdano: |
Boston :
McGraw-Hill,
c2008.
|
Izdaja: | 6th ed. |
Teme: | |
Oznake: |
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