Service management : operations, strategy, information technology /
-д хадгалсан:
| Үндсэн зохиолч: | |
|---|---|
| Бусад зохиолчид: | |
| Формат: | Ном |
| Хэл сонгох: | англи |
| Хэвлэсэн: |
Boston :
McGraw-Hill,
c2008.
|
| Хэвлэл: | 6th ed. |
| Нөхцлүүд: | |
| Шошгууд: |
Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
Ижил төстэй зүйлс
Service management : operation,strategy,Information technology /
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
Service management : operation, strategy, information technology /
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)
Services management (including skill development) /
-н: Ramachandra, K.
Хэвлэсэн: (2010)
-н: Ramachandra, K.
Хэвлэсэн: (2010)
Services management
-н: Appannaiah, H. R.
Хэвлэсэн: (2010)
-н: Appannaiah, H. R.
Хэвлэсэн: (2010)
Services marketing and management
-н: Gilmore, Audrey
Хэвлэсэн: (2003)
-н: Gilmore, Audrey
Хэвлэсэн: (2003)
The impact of technology on services
Хэвлэсэн: (2002)
Хэвлэсэн: (2002)
Management of service businesses in Japan
Хэвлэсэн: (2013)
Хэвлэсэн: (2013)
International journal of service industry management.
Хэвлэсэн: (2007)
Хэвлэсэн: (2007)
Risk management technology in financial services risk control, stress testing, models, and IT systems and structures /
-н: Chorafas, Dimitris N.
Хэвлэсэн: (2007)
-н: Chorafas, Dimitris N.
Хэвлэсэн: (2007)
Co-creating service experience /
Хэвлэсэн: (2015)
Хэвлэсэн: (2015)
Service quality a global perspective /
Хэвлэсэн: (2003)
Хэвлэсэн: (2003)
Service marketing : people, technology, strategy /
-н: Lovelock, Christopher
Хэвлэсэн: (2011)
-н: Lovelock, Christopher
Хэвлэсэн: (2011)
Service marketing : people, technology, strategy /
-н: Lovelock, Christopher
Хэвлэсэн: (2011)
-н: Lovelock, Christopher
Хэвлэсэн: (2011)
Service desk and incident manager : careers in IT service management /
-н: Wheatcroft, Peter
Хэвлэсэн: (2014)
-н: Wheatcroft, Peter
Хэвлэсэн: (2014)
Services marketing : managing the service value chain /
-н: Bruhn, Manfred
Хэвлэсэн: (2006)
-н: Bruhn, Manfred
Хэвлэсэн: (2006)
Complex service delivery processes : strategy to operations /
-н: Harvey, Jean, 1950-
Хэвлэсэн: (2010)
-н: Harvey, Jean, 1950-
Хэвлэсэн: (2010)
Service science
-н: Daskin, Mark S., 1952-
Хэвлэсэн: (2010)
-н: Daskin, Mark S., 1952-
Хэвлэсэн: (2010)
5S for service organizations and offices : a lean look at improvements /
-н: Sarkar, Debashis
Хэвлэсэн: (2006)
-н: Sarkar, Debashis
Хэвлэсэн: (2006)
Internationalization of service firms
Хэвлэсэн: (2007)
Хэвлэсэн: (2007)
Services marketing : people, technology, strategy /
-н: Wirtz, Jochen
Хэвлэсэн: (2016)
-н: Wirtz, Jochen
Хэвлэсэн: (2016)
Special issue from the 4th SIG services research conference services research - a truly global discipline /
Хэвлэсэн: (2006)
Хэвлэсэн: (2006)
Enhancing customer experience in the service industry : a global perspective /
Хэвлэсэн: (2015)
Хэвлэсэн: (2015)
Service quality crossing boundaries /
Хэвлэсэн: (2003)
Хэвлэсэн: (2003)
Service science : the foundations of service engineering and management /
-н: Qiu, Robin G.
Хэвлэсэн: (2014)
-н: Qiu, Robin G.
Хэвлэсэн: (2014)
Managing innovation cases from the services industries /
Хэвлэсэн: (1988)
Хэвлэсэн: (1988)
Services marketing : people, technology, strategy /
-н: Lovelock, Christopher
Хэвлэсэн: (2011)
-н: Lovelock, Christopher
Хэвлэсэн: (2011)
Operations risk managing a key component of operations risk under Basel II /
-н: Loader, David
Хэвлэсэн: (2007)
-н: Loader, David
Хэвлэсэн: (2007)
Research in e-service
Хэвлэсэн: (2002)
Хэвлэсэн: (2002)
HR at your service lessons from benchmark service organizations /
-н: Latham, Gary P.
Хэвлэсэн: (2012)
-н: Latham, Gary P.
Хэвлэсэн: (2012)
Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements /
-н: Sarkar, Debashis
Хэвлэсэн: (2007)
-н: Sarkar, Debashis
Хэвлэсэн: (2007)
Supply chain management : strategy, planning, and operation /
-н: Chopra, Sunil
Хэвлэсэн: (2007)
-н: Chopra, Sunil
Хэвлэсэн: (2007)
The professional services firm bible
-н: Baschab, John, 1968-
Хэвлэсэн: (2005)
-н: Baschab, John, 1968-
Хэвлэсэн: (2005)
QUIS 9 symposium service excellence in management /
Хэвлэсэн: (2005)
Хэвлэсэн: (2005)
Customer service in the information environment /
-н: St. Clair, Guy, 1940-
Хэвлэсэн: (1993)
-н: St. Clair, Guy, 1940-
Хэвлэсэн: (1993)
Household production, services and monetary policy
-н: Lonkeng Ngouana, Constant
Хэвлэсэн: (2012)
-н: Lonkeng Ngouana, Constant
Хэвлэсэн: (2012)
Services : statistics on value added and employment.
Хэвлэсэн: (2000)
Хэвлэсэн: (2000)
Marketing plans for services a complete guide /
-н: McDonald, Malcolm
Хэвлэсэн: (2011)
-н: McDonald, Malcolm
Хэвлэсэн: (2011)
Management of human service programs /
-н: Lewis, Judith A.
Хэвлэсэн: (1991)
-н: Lewis, Judith A.
Хэвлэсэн: (1991)
Lean six sigma service excellence a guide to green belt certification and bottom line improvement /
-н: Taylor, Gerald M.
Хэвлэсэн: (2009)
-н: Taylor, Gerald M.
Хэвлэсэн: (2009)