Service management : operations, strategy, information technology /
Enregistré dans:
Auteur principal: | Fitzsimmons, James A. |
---|---|
Autres auteurs: | Fitzsimmons, Mona |
Format: | Livre |
Langue: | anglais |
Publié: |
Boston :
McGraw-Hill,
c2008.
|
Édition: | 6th ed. |
Sujets: | |
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