Service management : operations, strategy, information technology /
Guardat en:
Autor principal: | Fitzsimmons, James A. |
---|---|
Altres autors: | Fitzsimmons, Mona |
Format: | Llibre |
Idioma: | anglès |
Publicat: |
Boston :
McGraw-Hill,
c2008.
|
Edició: | 6th ed. |
Matèries: | |
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