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Total quality management : text, cases and readings /

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Detalles Bibliográficos
Autor Principal:	Ross, Joel E.
Outros autores:	Perry, Susan
Formato:	Libro
Idioma:	inglés
Publicado:	NewYork : St.Lucie Press, c1999.
Edición:	3rd ed.
Subjects:	Total quality management.
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