Process management excellence criteria : self-assessment work book : 34 probing questions and contrasting pairs of examples : what separates the successful from the average? /

Managing processes in your professional service enterprise : self-assessment work book : 38 searching questions and contrasting pairs of examples /

The CAF model for health care organisations : self-assessment work book : what separates the successful from the average? /

Learning and development excellence criteria : how to apply the EFQM and the Investors in People (IIP) standard : self-assessment work book : 30 probing questions and contrasting pairs of examples /

Managing processes in your professional service enterprise : self-assessment work book : 38 probing questions and contrasting pairs of examples /

The CAF model for public organisations : the common assessment framework : self-assessment work book : what separates the successful from the average? /

Learning and development excellence criteria : how to apply the Baldrige Criteria and the Investors in People standard : self-assessment work book : 30 probing questions and contrasting pairs of examples : what separates the successful from the average? /

The excellence framework for public organisations : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? /

The excellence framework for entrepreneurs : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? /

Competitive advantage through mass-customization : self-assessment work book : 39 probing questions and contrasting pairs of examples : what separates the successful from the average? /

Intrapreneurship excellence criteria : self-assessment work book : 37 probing questions and contrasting pairs of examples : how to identify intrapreneurial ways of thinking and acting /

How to make strategy work for you : self-assessment work book for SME's : 36 searching questions and contrasting pairs of examples : what separates the successful from the average? /

The excellence framework for health care organizations : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? /

How to make strategy work for you : self-assessment work book for SME's : 36 probing questions and contrasting pairs of examples : what separates the successful from the average? /

Starting up your professional service enterprise : self-assessment work book : 31 probing questions and contrasting pairs of examples : what separates the successful from the average? /

The excellence framework for educational institutions : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? /

Deploying the integrated management system : quality, environment, and health and safety [ISO 9001, ISO 14001, OHSAS 18001] : self-assessment work book : 59 probing questions and contrasting pairs of examples : what separates the successful from the average? /

How to make strategy work for you : self-assessment work book for SMEs : 36 searching questions and contrasting pairs of examples : what separates the successful from the average? /

The EFQM excellence model for business enterprises : self-assessment work book : what separates the successful from the average? /

Change management excellence criteria : self-assessment work book : 34 probing questions and contrasting pairs of examples : what separates the successful from the average? /