Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - ''Difficult Conversations: How to Discuss What Matters Most'', and ''Thanks for the Feedback: The Science and Art of Receiving Feedback Well.'' At Harvard, Sheila teaches negotiation and conflict management.
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