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  1. 1
    Reflecting on the future of academic and public libraries

    Reflecting on the future of academic and public libraries 著者: Hernon, Peter

    出版事項 2013
    An electronic book accessible through the World Wide Web; click to view
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  2. 2
    Getting started with evaluation /

    Getting started with evaluation / 著者: Hernon, Peter, Dugan, Robert E., 1952-, Matthews, Joseph R.

    出版事項 2014
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  3. 3
    Assessing service quality : satisfying the expectations of library customers /

    Assessing service quality : satisfying the expectations of library customers / 著者: Hernon, Peter, Altman, Ellen, Dugan, Robert E., 1952-

    出版事項 2015
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  4. 4
    An action plan for outcomes assessment in your library

    An action plan for outcomes assessment in your library 著者: Hernon, Peter

    出版事項 2002
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