Customer service in the information environment /
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| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
London ; New Jersey :
Bowker-Saur,
[1993]
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| Series: | Information services management
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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Table of Contents:
- part I. Customer service: an introduction
- part II. Initial stages
- part III. The players
- part Ivolume Key tools
- part volume Benefits to the customer/user.
Customer service in the information environment / 
Information management : from strategies to action /