Dealing with conflict and confrontation : how to keep your cool,stand your ground, and reach a positive solution /

this audio program shows hoew to learn psychological sound techniques proven to work on a varierty of conflicts. even in situations charged with potentially destructive behaviour, such as temper tantrums,tensions,anxiety and fear, one-upmanship, and flat-out lying.

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Detalhes bibliográficos
Autor Corporativo: The Corporate campus
Formato: Recurso Electrónico Globo Software
Idioma:English
Publicado em: United State : Careertrack, 2008.
Assuntos:
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