Listening under pressure : customer service challenge /
"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".
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Format: | Elektronički Globus Softver |
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Jezik: | English |
Izdano: |
Nairobi, Kenya :
Kantola Production.
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Teme: | |
Oznake: |
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Athi-River Campus: Text Book Loan
Signatura: |
TBL PN4121.O8 1988 |
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Barkod BK044419 | Dostupno Postavi narudžbu |