Listening under pressure : customer service challenge /

"In this program the narrator describes the right and the wrong way of handling three typical customer service challenge- attentive listening, active listening, objective listening".

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Bibliografski detalji
Format: Elektronički Globus Softver
Jezik:English
Izdano: Nairobi, Kenya : Kantola Production.
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Athi-River Campus: Text Book Loan

Detalji primjeraka od Athi-River Campus: Text Book Loan
Signatura: TBL PN4121.O8 1988
Barkod BK044419 Dostupno Postavi narudžbu