Showing 1 - 6 results of 6 for search 'Dugan, Robert E., 1952-', query time: 0.01s Refine Results
  1. 1
    Assessing service quality : satisfying the expectations of library customers /

    Assessing service quality : satisfying the expectations of library customers / by Hernon, Peter, Altman, Ellen, Dugan, Robert E., 1952-

    Published 2015
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  2. 2
    Assessing service quality : satisfying the expectations of library customers /

    Assessing service quality : satisfying the expectations of library customers / by Hernon, Peter, Altman, Ellen, Dugan, Robert E., 1952-

    Published 2015
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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  3. 3
    Getting started with evaluation /

    Getting started with evaluation / by Hernon, Peter, Dugan, Robert E., 1952-, Matthews, Joseph R.

    Published 2014
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  4. 4
    Getting started with evaluation /

    Getting started with evaluation / by Hernon, Peter, Dugan, Robert E., 1952-, Matthews, Joseph R.

    Published 2014
    An electronic book accessible through the World Wide Web; click to view
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  5. 5
    An action plan for outcomes assessment in your library

    An action plan for outcomes assessment in your library by Hernon, Peter

    Published 2002
    Other Authors: “…Dugan, Robert E., 1952-…”
    An electronic book accessible through the World Wide Web; click to view
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  6. 6
    An action plan for outcomes assessment in your library

    An action plan for outcomes assessment in your library by Hernon, Peter

    Published 2002
    Other Authors: “…Dugan, Robert E., 1952-…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
    Save to List
    Saved in:

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